Hi,
I have a problem with my one and half year old Sigma SD14 (it’s out of 1-year warranty coverage). Initially the camera gave me some trouble while I was trying to take pictures in cold outdoor (temp was about -10C). The shutter refused to operate. But the camera started working properly once it came indoor.
Last few months my camera was working very erratically. Sometimes it takes pictures and sometimes it simply refuses. Yes, without any environmental adverse condition. Finally I realized that I cannot take pictures if I aim the lens downward. Even a minor tilt (about 5 degree) is now a problem. Sommetimes the camera refuses to work when I aim up (e.g flower on a tree above my head). I talked to Sigma USA. They told me to send the camera to them to New York. They can give me any estimate on cost and time for repair once they receive the camera. I am a bit hesitant at this moment. Firstly the cost of a new SD14 is low now and if my repair cost comes near the new price then it makes no sense to get the old one repaired. I am also thinking to buy SD15, replacing my old SD14. In that case Sigma USA probably will not give me any opportunity to buy-back my SD14. BTW, Sigma USA still not sure when the new SD15 will be available in US market. Any suggestion?
I have a problem with my one and half year old Sigma SD14 (it’s out of 1-year warranty coverage). Initially the camera gave me some trouble while I was trying to take pictures in cold outdoor (temp was about -10C). The shutter refused to operate. But the camera started working properly once it came indoor.
Last few months my camera was working very erratically. Sometimes it takes pictures and sometimes it simply refuses. Yes, without any environmental adverse condition. Finally I realized that I cannot take pictures if I aim the lens downward. Even a minor tilt (about 5 degree) is now a problem. Sommetimes the camera refuses to work when I aim up (e.g flower on a tree above my head). I talked to Sigma USA. They told me to send the camera to them to New York. They can give me any estimate on cost and time for repair once they receive the camera. I am a bit hesitant at this moment. Firstly the cost of a new SD14 is low now and if my repair cost comes near the new price then it makes no sense to get the old one repaired. I am also thinking to buy SD15, replacing my old SD14. In that case Sigma USA probably will not give me any opportunity to buy-back my SD14. BTW, Sigma USA still not sure when the new SD15 will be available in US market. Any suggestion?