I have a Minolta Dual Scan IV
My computer runs Windows XP Pro (SP1) and I have made the installation with administrator rights.
The installation is OK.
I reboot.
I swith the scanner ON.
The computer says "I detect a new device".
The driver says Dimage Scan Dual4 is OK.
But, the light never stops flashing and, of course, the scan tools don't work.
I 've tried to install the scanner on an other computer (Windows XP family SP2), without any USB device (other than the dual scan), and I have the same result.
What is wrong ? Thank you for your help.
My computer runs Windows XP Pro (SP1) and I have made the installation with administrator rights.
The installation is OK.
I reboot.
I swith the scanner ON.
The computer says "I detect a new device".
The driver says Dimage Scan Dual4 is OK.
But, the light never stops flashing and, of course, the scan tools don't work.
I 've tried to install the scanner on an other computer (Windows XP family SP2), without any USB device (other than the dual scan), and I have the same result.
What is wrong ? Thank you for your help.